Responsibilities

Conduct customer onboarding and risk reviews, including KYC verification, sanctions screening, PEP due diligence, adverse media checks, and periodic KYC reviews in accordance with internal policies.

Manage daily fiat and digital asset deposit and withdrawal operations, ensuring stable payment and transfer channels and smooth asset movements.

Perform transaction monitoring and KYT reviews, identify on-chain and off-chain risk alerts, investigate suspicious transactions, and escalate high-risk cases as required.

Carry out daily reconciliation across deposits, withdrawals, trading, and settlement data to ensure accuracy and consistency.

Coordinate with Compliance, Finance, Product, Technology, and other teams to resolve operational exceptions and risk issues in a timely manner.

Monitor regulatory updates, support SOP optimization, and assist with audits, regulatory inspections, and ad hoc review projects.

Prepare regular operational and risk reports, track key business metrics, and support team performance goals.

Requirements

Fluent in Chinese and Japanese; English proficiency is a plus.

At least 2 years of hands-on experience in customer risk control or KYC operations within financial institutions, with familiarity in digital assets and Japanese regulatory requirements.

Detail-oriented, patient, disciplined, and collaborative, with strong execution capability.