Location:
UAE/Saudi Arabia/GCC countries (Oman/Bahrain/Qatar/Kuwait)
Department:
Operations team
Reports To:
Xinxin/Estelle Zhao
Job Overview
As an Operations Specialist focusing on KYC & KYT review and operations flow optimization in the Operations team at HashKey Global – UAE station, you will be at the forefront of our efforts to identify, assess, and mitigate risks associated with customer onboarding, ongoing due diligence and transaction monitoring. You will play a critical role in ensuring our operations adhere to global compliance standards and regulatory requirements. Meantime, to optimize the operations flow and the customer’s experience. We are seeking a diligent, detail-oriented professional with a strong understanding of KYC, KYT, AML frameworks and Fiat business.
Key Responsibilities
• Conduct thorough KYC checks/due diligence on individual and corporate clients including information/data collection, checking, validation and verification to ensure compliance with AML regulations and internal policies.
• Review customer documents for authenticity, and perform risk assessments to classify clients according to their risk profiles.
• Conduct thorough KYT checks for crypto and fiat transactions to ensure compliance with AML regulations and internal policies.
• Work closely with the compliance and legal teams to update KYC, KYT and AML procedures as per the latest regulations.
• Monitor transactions and customer behavior for signs of suspicious activity, escalating potential issues according to established protocols.
• Work closely with internal/external departments to optimize the operations flow and to ensure efficient and client friendly customer onboarding experience.
• Maintain accurate and up-to-date records of customer information and risk assessments.
• Provide training and support to team members on KYC, KYT and AML best practices.
• Prepare and present reports to senior management on the status of KYC/KYT compliance and risk mitigation efforts.
• Handle administrative and reporting tasks to facilitate and fulfill regulatory compliance and audit, as well as periodic review cases.
• Provide onboarding support covering 09:00 – 21:00 in the local timezone by shifts.
Qualifications
• Bachelor’s degree in Finance, Law, Business Administration, or a related field.
• 2 of 3 years of experience in handling client onboarding and fiat business in financial institutions, preferably within the crypto related services or fintech sector.
• Comprehensive knowledge of relevant regulations related to client onboarding/due diligence including AML & CTF Ordinance and fiat business.
• Strong analytical skills and attention to detail, with the ability to identify potential risks and discrepancies in customer data.
• Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams.
• Able to work in shifts in accordance with business needs.
• Positive attitude to handle multiple tasks in a highly competitive environment.
• Proficient in both written and verbal English & Arabic. with Chinese being a plus.
What We Offer
• Competitive salary and comprehensive benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Exposure to cutting-edge technology and innovation in the blockchain and fintech sectors.
• Career development opportunities in a rapidly growing company.
• Supportive and collaborative team culture focused on achieving excellence.
