About HashKey Exchange

HashKey Exchange is a licensed virtual asset trading platform headquartered in Hong Kong, operating under the Securities and Futures Commission (SFC) regulatory framework. We serve retail, accredited, and institutional clients with a focus on compliance, transparency, and institutional-grade risk management.

Our margin trading business enables clients to borrow virtual assets or fiat against collateral to amplify spot trading exposure, within a robust framework covering tiered margin rates, collateral valuation, suitability assessment, margin calls, and liquidation. Margin trading is being integrated into HashKey’s broader Unified Trading Account architecture, alongside spot and U-margined perpetuals, to deliver capital efficiency and a seamless trading experience for professional users.

We are hiring a dedicated Product Manager with operational ownership to lead the end-to-end lifecycle of our Hong Kong margin trading product — from roadmap and launch to day-to-day business operations.

Role Overview

This is a hybrid product and operations role. You will own the lending & margin trading product for the Hong Kong market: defining requirements, coordinating cross-functional delivery, and ensuring the product runs reliably in production. You will work closely with Risk, Legal & Compliance, Engineering, Customer Support, and Marketing to build a compliant, competitive, and well-operated lending & margin trading offering.

This role suits someone who combines structured product thinking with hands-on operational discipline — writing PRDs and reviewing lending & margin parameters, user escalations, or launch checklists.

Key Responsibilities

Product Strategy & Roadmap

• Own the Hong Kong margin trading product roadmap, aligned with HashKey’s unified account strategy and SFC regulatory requirements.
• Define product scope and phasing (e.g. cross vs. isolated margin, supported collateral assets, leverage tiers, borrowing/lending flows, interest and fee models).
• Conduct competitive and market analysis (e.g. OKX, Binance, Kraken) and translate insights into actionable product decisions for the Hong Kong market.
• Partner with Risk and Legal to ensure product design meets investor protection, suitability, and risk disclosure standards before launch and at each iteration.

Product Definition & Delivery

• Write clear PRDs, user stories, and acceptance criteria for margin trading features across web, mobile, and API surfaces.
• Define end-to-end user flows: account onboarding, suitability assessment, collateral deposit, borrowing/repayment, trading, margin monitoring, margin calls, and liquidation.
• Coordinate with Engineering and Quant teams on margin engine logic, collateral weight (CW) parameters, tiered margin rate tables, and integration with the unified account (uniMMR) framework.
• Manage product backlog, sprint planning, and UAT; drive features from concept through staging, production release, and post-launch monitoring.
• Work with Design on trading UI/UX — margin dashboards, risk ratio indicators, borrow/repay interfaces, and educational content for users.

Regulatory & Compliance Alignment

• Ensure margin trading product documentation aligns with SFC requirements and HashKey’s internal compliance policies.
• Support preparation of risk disclosure statements, suitability questionnaires, client agreements, and product knowledge assessments required for Hong Kong users.
• Coordinate with Legal & Compliance on client classification (retail vs. professional/institutional), leverage limits, and marketing material review.
• Participate in internal and external regulatory submissions, audits, and product change approvals as needed.

Business Operations

• Serve as the day-to-day operational owner of the lending & margin trading business line after launch.
• Monitor key business metrics: active margin accounts, borrow volume, utilization rates, interest revenue, liquidation events, and user conversion funnels.
• Manage lending & margin parameter updates (collateral lists, leverage tiers, CW adjustments) in coordination with Risk; ensure changes are communicated, documented, and executed on schedule.
• Handle operational escalations — margin call disputes, liquidation inquiries, system incidents, and cross-team incident response.
• Maintain operational runbooks, launch checklists, and incident playbooks; drive continuous improvement of operational efficiency.
• Partner with Customer Support and Marketing on FAQ content, help center articles, user communications, and campaign support for margin trading.

Lending Operations & Credit Approval

• Daily Loan Approval: Review, evaluate, and approve daily borrowing and margin lending applications, particularly for institutional, VIP, or bespoke credit line requests, ensuring alignment with internal risk frameworks.
• Loan Book Management: Monitor the overall health, utilization rate, and liquidity of the lending pool/loan book. Partner with the Treasury team to manage funding costs and ensure sufficient capital allocation for lending demands.
• Risk & Exposure Monitoring: Actively monitor LTV (Loan-to-Value) ratios, collateral quality, and concentration risks across the lending portfolio.
• Exception & Liquidation Handling: Oversee complex margin calls, coordinate liquidation exceptions or grace periods for key clients, and manage post-liquidation reporting.

Cross-Functional Leadership

• Align margin trading roadmap with Unified Trading Account evolution (spot, perpetuals, and future portfolio margin integration).
• Represent the margin trading product in steering committees, risk committee reviews, and executive reporting.
• Build relationships with institutional clients and VIP users to gather feedback and inform product prioritization.

Qualifications

Required

• 5+ years of product management experience in financial services, crypto exchanges, or brokerage/trading platforms.
• Demonstrated experience owning a margin trading, leverage, lending, or derivatives product line end-to-end.
• Strong understanding of margin mechanics: initial/maintenance margin, collateral valuation, leverage tiers, margin calls, liquidation, and interest accrual.
• Familiarity with Hong Kong virtual asset or securities regulation (SFC VATP framework, professional investor rules, risk disclosure requirements).
• Proven ability to write structured PRDs and manage agile delivery with Engineering, QA, and Design teams.
• Hands-on operational experience — comfortable running a live trading product, monitoring KPIs, and resolving production issues.
• Excellent English written and verbal communication; Cantonese or Mandarin strongly preferred for internal and client-facing coordination in Hong Kong.
• Bachelor’s degree in Finance, Economics, Business, Computer Science, or a related field.

Preferred

• Experience with unified account / portfolio margin architectures at a crypto exchange (e.g. OKX, Bybit, Binance).
• Background in risk management or close collaboration with quant/risk teams on margin parameter design.
• Experience launching products under SFC-licensed or similarly stringent regulatory environments.
• Familiarity with API product design for institutional and market-maker clients.
• CFA, FRM, or equivalent professional certification.

What We Offer

• Opportunity to build and operate a core revenue product at one of Asia’s leading licensed crypto exchanges.
• Direct impact on product architecture spanning margin trading, unified accounts, and cross-product risk management.
• Collaborative, cross-functional environment with exposure to Risk, Compliance, Engineering, and executive leadership.
• Competitive compensation package, including performance bonus and token/equity incentives (subject to company policy).
• Hybrid work arrangement in Hong Kong.